I am extremely indecisive and I was so overwhelmed with all the options on the market and after ALOT of research I decided to get this bike. I've had this bike for 2 months now and did not experience any issues.
I received everything well packaged, and for the most part it was easy to assemble I just followed the tutorial on Youtube. I did however encounter a problem while assembling; I accidentally put the crank arm parallel to the other one which was already attached and I couldn't pull it out to fix it no matter what I tried, so I took it to a shop and they had a tool they used to remove it and reattach in the correct direction. So I would say make sure the crank arm is opposite the other one when assembling. I know its common sense but i'm just a girl :(
Also, the wooden board was a bit chipped so I emailed costumer service with pictures and they sent me a new board within a week which was great.
So far the bike has been great, no issues at all. I commute to work 4 days a week (10 miles/day) and I would say I charge it once a week.
I bought a battery cover off Amazon and I've cycled in extreme weathers and it was just fine!
Random things to note:
- I'm 163 or 5'2 and its comfortable.
- It's legal in the UK
- Took me over a month to discover that the bike comes with a built in horn (just under the control panel)
- The light is extremely bright, I had people stop me to say that I blinded them lol